****************************************************************************
****************************************************************************
* *
* PIIX Bus Master IDE Drivers for Windows NT* *
* Installation, Usage, and Release Note Information *
* *
* NOTE: *
* In this document, the term "PIIX" refers to any/all of the *
* following Intel PCIset devices: *
* 82371FB (PIIX1) or 82371SB (PIIX3) in conjunction with *
* the following Intel PCIsets: *
* 430FX, 430HX, 430VX and 440FX *
* *
* Also, the term "processor" refers to the Intel Pentium(R) *
* and Pentium(R) Pro devices ONLY. *
* *
****************************************************************************
****************************************************************************
****************************************************************************
* INTRODUCTION *
****************************************************************************
This document describes the installation procedure and usage information
for the PIIX Bus Master IDE Drivers for Windows NT*. Also included
are release notes describing any problems or issues with the software which
were known at the time of shipment.
****************************************************************************
* CONTENTS OF THIS DOCUMENT *
****************************************************************************
This document contains the following sections:
1. System Requirements
2. Installing the Software
a. Installing the Software on Systems with Windows NT 3.5 or 3.51
b. Installing the Software on Systems with Windows NT 4.0
3. Verifying Installation of the Software
a. Verifying Installation on Systems with Windows NT 3.5 or 3.51
b. Verifying Installation on Systems with Windows NT 4.0
4. Un-installing the Software
a. Un-installing the Software on Systems with Windows NT 3.5 or 3.51
b. Un-installing the Software on Systems with Windows NT 4.0
5. Troubleshooting
6. Identifying the Software Version Number
7. Contents of the Distribution Package
8. Storage Devices Supported by the Driver
9. Release Notes
a. General Release Information
b. Release-Specific Troubleshooting Information
c. Release Testing Information
****************************************************************************
* 1. SYSTEM REQUIREMENTS *
****************************************************************************
This section describes system requirements for the PIIX Bus Master IDE Device
Driver for Windows NT. Refer to the Release Notes section of this document
for additional information regarding this release.
Hardware:
1. The system must contain a supported processor and PIIX device as
specified by the NOTE at the beginning of this document.
2. Ensure that a mouse is connected to the system.
3. Do not use any other add-in IDE (PCI or ISA) card in the system during
installation.
Operating System:
1. Windows NT Version 3.5, 3.51, or 4.0 must be installed on the system
prior to installing the driver.
2. Perform installation off of the on-board primary PIIX IDE interface.
BIOS:
The BIOS must properly initialize the PIIX IDE interface for bus master
operation.
****************************************************************************
* 2. INSTALLING THE SOFTWARE *
****************************************************************************
This installation procedure is specific only to the version of the driver
and installation file included in this package.
There are two different subsections for this section:
2a. Installing the Software on Systems with Windows NT 3.5 or 3.51
2b. Installing the Software on Systems with Windows NT 4.0
****************************************************************************
* 2a. INSTALLING THE SOFTWARE ON SYSTEMS WITH WINDOWS NT 3.5 or 3.51 *
****************************************************************************
This subsection describes how to install the software on a system where
Windows NT Version 3.5 or 3.51 is installed.
NOTE: This procedure assumes that the driver (PIIXIDE.SYS), installation
file (OEMSETUP.INF) and tag file (DISK1.NT) are located in the same
directory. Record the locations of the driver installation and
Windows NT directories before installing the driver.
If the driver is installed on the system, un-install the driver
(following the directions in the "Un-installing the Software"
section) PRIOR to re-installing the driver.
1. Check the System Requirements. Windows NT must be fully installed and
running on the system prior to installing the driver.
2. Close any running applications.
3. From the Program Manager, double click on "Windows NT Setup" in the
"Main" group.
4. Select "Options"|"Add\Remove SCSI Adapters" from the menu bar.
5. The "SCSI Adapter Setup" message box will be displayed.
The currently installed SCSI adapter drivers will be displayed.
The display MAY list the default driver,
"IDE CD-ROM (Atapi 1.2) / Dual-Channel PCI IDE Controller"
OR a previous install of the PIIX Bus Master IDE driver,
"Intel PIIX PCI Bus Master IDE Controller".
(NOTE: this text may vary according to the release of Windows NT*.)
If the default ATAPI driver was installed previously, a dialog box will
appear, stating that the default driver is already on the system.
If NONE of these adapter drivers are listed, go to step 8.
6. If the "Intel PIIX PCI Bus Master IDE Controller" driver is listed,
select it. Then, select "Remove" to remove the driver.
7. If the default driver ("IDE CD-ROM (Atapi 1.2) / Dual-Channel PCI IDE")
is listed, select it. Then, select "Remove" to remove the driver.
8. From the "SCSI Adapter Setup" dialog box, click on the "Add..." button
to add a new driver.
9. Setup will show a message box explaining how to recover from a
bad installation. Select the "OK" button.
7. The "Select SCSI Adapter Option" dialog box will appear; select
"Other (Requires a disk from a hardware manufacturer)" from the
"Adapter:" list box.
8. The "Insert Diskette" dialog box will appear. Specify the location of
the driver installation directory when prompted to do so.
9. The "Select OEM Option" dialog box will appear; select
"Intel PIIX PCI Bus Master IDE Controller" and click 'OK' .
10. The "Select SCSI Adapter Option" dialog box will reappear with
"Intel PIIX PCI Bus Master IDE Controller" now appearing in the
"Adapter:" list box. Click on the "Install" button.
NOTES
a. If the driver is currently installed on the system, a dialog
box will appear that states that "The SCSI Adapter selected is already
installed." If this occurs, select "Cancel" and un-install the driver
(according to the procedures in the "Un-Installing the Software" section)
prior to installing the driver.
b. If the driver was installed previously (but not currently
installed), a dialog box will appear that states that driver for the
"Intel PIIX PCI Bus Master IDE Controller" is already on the system. If
this occurs, select "New" to install the new driver.
11. The "Windows NT Setup" dialog box will appear prompting for the path of
the installation files. Specify the location of the driver
installation directory when prompted to do so. Click on the "Continue"
button.
NOTE: This procedure assumes that the driver (PIIXIDE.SYS), installation
file (OEMSETUP.INF) and tag file (DISK1.NT) are located in the same
directory.
12. If installation was successful, the "SCSI Adapter Setup" dialog box will
reappear, and "Intel PIIX PCI Bus Master IDE Controller" will be listed.
The PIIX Bus Master Driver for Windows NT (PIIXIDE.SYS) driver would have
been installed.
13. Select "Close" to exit "SCSI Adapter Setup", exit "Windows NT Setup",
and reboot the system as directed in order for the changes to take
effect.
After installation, the PIIXIDE.SYS file is stored in the
<Windows NT directory>\System32\Drivers directory.
****************************************************************************
* 2b. INSTALLING THE SOFTWARE ON SYSTEMS WITH WINDOWS NT 4.0 *
****************************************************************************
This subsection describes how to install the software on a system where
Windows NT Version 4.0 is installed.
NOTE: This procedure assumes that the driver (PIIXIDE.SYS), installation
file (OEMSETUP.INF) and tag file (DISK1.NT) are located in the same
directory. Record the locations of the driver installation and
Windows NT directories before installing the driver.
If the driver is installed on the system, un-install the driver
(following the directions in the "Un-installing the Software"
section) PRIOR to re-installing the driver.
1. Check the System Requirements. Windows NT must be fully installed and
running on the system prior to installing the driver.
2. Close any running applications.
3. Select "My Computer".
4. Open the "Control Panel" Folder.
5. Invoke the "SCSI Adapters" applet.
6. Click on the folder tab labeled "Drivers".
The currently installed SCSI adapter drivers will be listed in the
Drivers menu.
The display MAY list the default driver,
"IDE CD-ROM (Atapi 1.2) / Dual-Channel PCI IDE Controller"
OR a previous install of the PIIX Bus Master IDE driver,
"Intel PIIX PCI Bus Master IDE Controller".
(NOTE: this text may vary according to the release of Windows NT*.)
If NONE of these adapter drivers are listed, go to step 9.
7. If the "Intel PIIX PCI Bus Master IDE Controller" driver is listed,
select it. Then, select "Remove" to remove the driver.
8. If the default driver ("IDE CD-ROM (Atapi 1.2) / Dual-Channel PCI IDE")
is listed, select it. Then, select "Remove" to remove the driver.
9. Select "Add..." to add a new driver.
8. From the "Install Disk" dialog box, select "Have Disk".
9. The "Windows NT Setup" dialog box will appear prompting for the path of
the installation files. Specify the location of the driver
installation directory when prompted to do so.
NOTE: This procedure assumes that the driver (PIIXIDE.SYS), installation
file (OEMSETUP.INF) and tag file (DISK1.NT) are located in the same
directory.
10. Click on "Intel PIIX PCI Bus Master IDE Controller" driver and then click
"Ok".
NOTES
If the driver was previously installed on the system, a dialog
box will appear that states that driver for the
"Intel PIIX PCI Bus Master IDE Controller" is already on the system. If
this occurs, select "New" to install the new driver.
13. When prompted, reboot the system as directed in order for the changes to
take effect.
****************************************************************************
* 3. VERIFYING INSTALLATION OF THE DRIVER *
****************************************************************************
This installation verification procedure is specific only to the version of
the driver and installation file included in this package.
There are two different subsections for this section:
3a. Verifying Installation on Systems with Windows NT 3.5 or 3.51
3b. Verifying Installation on Systems with Windows NT 4.0
****************************************************************************
* 3a. VERIFYING INSTALLATION ON SYSTEMS WITH WINDOWS NT 3.5 or 3.51 *
****************************************************************************
This subsection describes how to verify installation of the software on a
system where Windows NT Version 3.5 or 3.51 is installed.
This installation verification procedure is specific only to the version of
the driver and installation file included in this package.
In order to verify the installation of the driver:
1. From the Program Manager, open the Administrative Tools group
2. Invoke the "Windows NT Diagnostics" application.
3. Click on the Drivers button.
The driver (PIIXIDE) should be listed, and labelled as running.
The default drivers (ATDISK, ATAPI) should NOT be listed or running.
****************************************************************************
* 3b. VERIFYING INSTALLATION ON SYSTEMS WITH WINDOWS NT 4.0 *
****************************************************************************
This subsection describes how to verify installation of the software on a
system where Windows NT Version 4.0 is installed.
This installation verification procedure is specific only to the version of
the driver and installation file included in this package.
1. Select "My Computer".
2. Open the "Control Panel" Folder.
3. Invoke the "SCSI Adapters" applet.
4. A list of active SCSI adapters and connected devices will be displayed.
One or more instances of the PIIX Bus Master IDE Driver,
"Intel PIIX PCI Bus Master IDE Controller" should be listed.
The default driver,
"IDE CD-ROM (Atapi 1.2) / Dual-Channel PCI IDE Controller"
should not be listed.
(NOTE: this text may vary according to the release of Windows NT*.)
One instance will be listed for each controller interface of the PIIX
that is currently enabled with devices connected to it.
****************************************************************************
* 4. UN-INSTALLING THE SOFTWARE *
****************************************************************************
This procedure allows one to un-install the PIIX Bus Master IDE driver, and
restore the default Windows NT driver for IDE support. (Note that this
procedure assumes the above installation process was successful.)
This un-installation procedure is specific only to the version of the driver
and installation file included in this package.
There are two different subsections for this section:
4a. Un-Installing the Software on Systems with Windows NT 3.5 or 3.51
4b. Un-Installing the Software on Systems with Windows NT 4.0
****************************************************************************
* 4a. UN-INSTALLING THE SOFTWARE ON SYSTEMS WITH WINDOWS NT 3.5 or 3.51 *
****************************************************************************
This subsection describes how to un-install the software on a system where
Windows NT Version 3.5 or 3.51 is installed.
This un-installation procedure is specific only to the version of the driver
and installation file included in this package.
1. From the Program Manager, double click on "Windows NT Setup" in the
Main group.
2. Select "Options"|"Add\Remove SCSI Adapters"
3. Select the "Intel PIIX PCI Bus Master IDE Controller" adapter.
4. Select "Remove"
5. Setup will show a message box explaining how removing this driver
may prevent Windows NT from starting correctly. Select "OK".
6. If no ATAPI CD-ROM is connected to the system, go to step 8.
7. Install the default ATAPI CD-ROM driver that was shipped with Windows NT*
at this time by clicking the "Add..." button.
The default driver may be listed in the "Select SCSI Adapter Option"
dialog box as
"IDE CD-ROM (Atapi 1.2) / Dual-Channel PCI IDE".
(NOTE: this text may vary according to the release of Windows NT*.)
If the default ATAPI driver was installed previously, a dialog box will
appear, stating that the default driver is already on the system. If
this occurs, select "Current" to install the default driver.
If the the default ATAPI driver is not installed at this time, CD-ROMs
may not be visible when the system restarts. This is due to the fact
that the default ATDISK IDE driver will be re-enabled during un-install.
8. Exit the setup program and reboot the system as directed in order for
the changes to take effect.
****************************************************************************
* 4b. UN-INSTALLING THE SOFTWARE ON SYSTEMS WITH WINDOWS NT 4.0 *
****************************************************************************
This subsection describes how to un-install the software on a system where
Windows NT Version 4.0 is installed.
This un-installation procedure is specific only to the version of the driver
and installation file included in this package.
1. Check the System Requirements. Windows NT must be fully installed and
running on the system prior to installing the driver.
2. Close any running applications.
3. Select "My Computer".
4. Open the "Control Panel" Folder.
5. Invoke the "SCSI Adapters" applet.
6. Click on the folder tab labeled "Drivers".
The currently installed SCSI adapter drivers will be listed in the
Drivers menu.
The display should list the PIIX Bus Master IDE driver,
"Intel PIIX PCI Bus Master IDE Controller".
7. If the "Intel PIIX PCI Bus Master IDE Controller" driver is listed,
select it. Then, select "Remove" to remove the driver.
8. Select "Add..." to add a new driver.
9. From the "Install Driver" dialog box, select
"Standard mass storage controllers".
(NOTE: this text may vary according to the release of Windows NT*.)
10. In the SCSI Adapter dialog, select the default ATAPI driver,
"IDE CD-ROM (ATAPI 1.2)/Dual-channel PCI IDE Controller"
and click "Ok" to install the driver.
(NOTE: this text may vary according to the release of Windows NT*.)
NOTES
If the driver was previously installed on the system, a dialog
box will appear that states that driver for the
"Intel PIIX PCI Bus Master IDE Controller" is already on the system. If
this occurs, select "New" to install the new driver.
11. When prompted, reboot the system as directed in order for the changes to
take effect.
****************************************************************************
* 5. TROUBLESHOOTING *
****************************************************************************
The following procedure assumes that the hardware/software requirements from
above have been satisfied. The following procedure also assumes that the
installation of the driver was performed as described in the 'Verifying
Installation of the Driver' section. Refer to the 'Release Notes' section
of the document for additional information.
COMMON PROBLEMS:
****************
1. The device is incompatible with PCI Bus Master IDE operation.
This is due to the fact that the device does not work properly when
accessed in a PCI Bus Master IDE fashion. Contact the device
manufacturer for more information.
2. Verify the length of the cables that are being used to connect the IDE or
ATAPI devices to the primary and secondary PIIX IDE interfaces. The
length of these cables from END-TO-END should not exceed 18 inches
(0.46 m). Furthermore, the capacitance of the cable should not exceed
35 pF.
****************************************************************************
* 6. IDENTIFYING THE SOFTWARE VERSION NUMBER *
****************************************************************************
The driver's version can be determined by using one or more of the following
procedures.
PROCEDURE 1: Reading Windows* properties embedded in the driver file.
The driver version can be obtained by querying the driver file's properties
under File Manager.
1. Under Windows NT 3.5 or 3.51, invoke the "File Manager" application.
Under Windows NT 4.0, invoke the "Explorer" application.
2. Select the path containing the driver file.
When the driver is installed, the driver is in the following
directory:
<Windows NT directory>\System32\Drivers
3. Select the driver file, "PIIXIDE.SYS".
4. Open the "File" menu.
5. Click on the "Properties" item.
6. Click on the "Version" tab.
7. The driver's version should be listed in the 'Product Version'
portion of the dialog.
PROCEDURE 2: Using the SEEVER.EXE utility.
The following procedure uses the SEEVER.EXE utility to identify the version
number and build date of the PIIX Bus Master IDE driver. This procedure
assumes that the SEEVER.EXE utility and the driver file (PIIXIDE.SYS) are in
the same working directory.
1. Open an MS-DOS command window.
2. Go to the directory where the driver is installed:
Type
cd <Windows NT directory>\System32\Drivers
3. Run the version identification utility (SEEVER.EXE):
Type
<driver installation drive & directory>\SEEVER PIIXIDE.SYS
Assumes that SEEVER.EXE is located in the driver's
installation directory.
****************************************************************************
* 7. CONTENTS OF THE DISTRIBUTION PACKAGE *
****************************************************************************
The PIIX Bus Master IDE Driver for Microsoft Windows NT package contains the
following items:
1. PIIX Bus Master IDE Driver:
PIIXIDE.SYS
2. Installation File:
OEMSETUP.INF
3. Readme File:
README.TXT
4. Version Identification Utility:
SEEVER.EXE
5. Driver Tag File:
DISK1.NT
****************************************************************************
****************************************************************************
* 8. STORAGE DEVICES SUPPORTED BY THE DRIVER *
****************************************************************************
The driver supports only ATA fixed disk and ATAPI CD-ROM devices connected
to the PIIX IDE interface. The driver only supports ATAPI CD-ROM devices;
the driver does not support ATAPI tape drives or other ATAPI device types.
During initialization, the driver will auto-identify all the devices
connected to the PIIX IDE interface. Depending on the capabilities of the
devices connected to the system, the driver will initialize the PIIX IDE
interface for bus mastering operation.
Only ATA fixed disk and ATAPI CD-ROM devices identified as bus master
capable will be accessed as a bus master; all other ATA fixed disk and
ATAPI CD-ROM devices will be accessed in a PIO-only fashion. In general,
bus mastering is possible for ATA fixed disk and ATAPI CD-ROM devices that
support the following DMA timing modes:
Single Word DMA Mode 2
Multi-Word DMA Mode 1
Multi-Word DMA Mode 2
These devices will be accessed by the driver in either a bus mastering or a
PIO-fashion, depending on the specific transfer conditions.
Devices that do not support the DMA timing modes listed above, or whose PIO
timings are faster than their DMA timings, will be accessed in a PIO-fashion
ONLY.
For more information and a list of tested devices, see the RELEASE NOTES
section of this document.
****************************************************************************
* 9. RELEASE NOTES *
****************************************************************************
The release notes describe the current, known state of the PIIX Bus Master
IDE Driver for Windows NT. The release notes are divided into
three sections:
9a. General Release Information
9b. Release-Specific Troubleshooting Information
9c. Release Testing Information
****************************************************************************
* 9a. GENERAL RELEASE INFORMATION *
****************************************************************************
The driver supports general CD-ROM operations such as: file transfers, data
streaming and audio. Advanced CD-ROM applications/features (VideoCD*, CDPlus*,
multi-CD changers, etc), especially those outside of the scope of the
current Windows NT CD-ROM support, have not been tested with this driver.
If a problem is encountered, un-install the driver.
For ATAPI CD drives, only Read-Only access is supported for data transfer
operations. Write data transfer operations for ATAPI CD drives (including
applications that write to CD media) are not supported by this driver.
Since the driver does not support ATAPI tape drives, this release of the
driver should not be installed on systems with ATAPI tape drives. If the
driver has been installed on a system with an ATAPI tape drive and problems
are experienced, un-install the driver.
The PIIX Bus Master IDE Driver for Windows NT has designed for and tested
with versions 3.5, 3.51 and 4.0 of the Windows NT operating system (Production
Versions).
This release version addresses an issue with previous versions of the driver
(all revisions previous to Version 1.67) in which there was a small
probability that PCI Bus Master IDE operation would be disabled during driver
initialization for certain system configurations. This release version has
changes that ensure that PCI Bus Master IDE operation is always utilized in
system configurations containing DMA-capable drives, which are described in
the "Storage Devices Supported by the Driver" section.
****************************************************************************
* 9b. RELEASE-SPECIFIC TROUBLESHOOTING INFORMATION *
****************************************************************************
Verifying the installation of the driver and other generic troubleshooting
is discussed in the "TROUBLESHOOTING" section above. This section describes
release-specific troubleshooting.
This section contains a list of known problems with certain system
configurations discovered during testing of the driver. A list of all
storage devices tested with the driver is given below in the "RELEASE
TESTING INFORMATION" section of this document.
If the solution given to any of the problems listed below is to un-install
the driver, follow the un-installation instructions outlined above in the
section "UN-INSTALLING THE SOFTWARE".
Issue: The system does not operate reliably or fails to boot when
the driver is installed.
Solution: Un-install the driver.
Issue: One or more of the IDE/ATAPI drives on the system fail to
perform correctly and/or is not recognized by the driver.
Solution: Ensure that devices on the system are connected according to
the manufacturers' documentation.
If the system still fails to operate reliably, Un-install
the driver.
Issue: The CD-ROM drive fails to perform correctly after the driver
has been installed (e.g. audio CD-ROMs or advanced CD-ROM
applications fail to perform correctly).
Solution: Un-install the driver.
Issue: The driver is not compatible with EZ-Drive* floppy boot
protection option.
Solution: If EZ-Drive is installed on the boot drive, the floppy boot
protection option must be disabled prior to installing the
PIIX Bus Master IDE Driver for Windows NT. If, for any
reason, the floppy boot protection cannot be disabled, the
driver should not be installed.
Issue: The driver does not support the following CD-ROM drives:
Gallant GCD-R542B
Toshiba XM-5302B
Wearnes CDD-220
Wearnes CDD-620
Wearnes CDD-820
Solution: Do not install the driver in configurations equipped with
these CD-ROM drives.
Issue: The driver does not support the following fixed disk drives:
Conner CFA850A
Maxtor 71626A
Maxtor 71260AT
Solution: Do not install the driver in configurations equipped with
these fixed disk drives.
Issue: The driver does not support the following types of ATAPI
devices:
Tape drives
Writeable CD drives
Cartridge drives
Changer CD drives
Solution: Do not install the driver in configurations equipped with
these types of devices.
****************************************************************************
* 9c. RELEASE TESTING INFORMATION *
****************************************************************************
This section contains information on how the driver was tested, including a
list of storage devices used in testing. If any problems are encountered
running the driver with devices listed below, refer to the
"RELEASE-SPECIFIC TROUBLESHOOTING INFORMATION" section above for more
detailed information.
The following fixed disk drives were tested with the PIIX Bus Master IDE
Driver:
Conner*:
CFA540A
CFA1275A
CFS425A
CFS850A
CFS1275A
IBM*:
DALA-3540
DALA-31080
Maxtor*:
7540AV
71626AP
Quantum*:
FB540A
FB640A
FB1080A
FB1280A
LPS270A
TRB420A
TRB850A
Seagate*:
ST5660A
ST5850A
ST51080A
ST31220A
ST31270A
ST32140A
Western Digital*:
AC2420
AC2510
AC2700
AC2850
AC31000
AC31600
AC21000
The following ATAPI CD-ROM drives were tested with the PIIX Bus Master IDE
Driver:
Hitachi*:
CDR-7930
Matshita*:
CR581
Mitsumi*:
FX400
FX600S
FX600T
NEC*:
CDR271
CDR272
CDR1300A
Panasonic*:
CD-574B
Sanyo*:
CRD-S54P
Sony*:
CDU55E
CDU76E
CDU77E
TEAC*:
CD44E
CD56E
Toshiba*:
XM5602B
****************************************************************************
Intel is making no claims of usability, efficacy or warranty. The Shrink Wrap
Software License Agreement completely defines the license and use of the PIIX
Bus Master IDE Driver.
****************************************************************************
****************************************************************************
* Intel Corporation disclaims all warranties and liabilities for the use *
* of this document and the information contained herein, and assumes no *
* responsibility for any errors which may appear in this document, nor *
* does Intel make a commitment to update the information contained herein. *
* Intel reserves the right to make changes to this document at any time, *
* without notice. *
****************************************************************************
****************************************************************************
* Other brands and names are the property of their respective owners.
Copyright (c) Intel Corporation, 1995-1996
*** Document Header Revision Information:
*** $Revision: 1.3 $
*** $Date: Apr 26 1996 12:51:38 $
*** Installation and Usage Documentation Revision Information:
*** $Revision: 1.13 $
*** $Date: Oct 01 1996 08:37:38 $
*** Release Note Revision Information:
*** $Revision: 1.8 $
*** $Date: Oct 01 1996 08:37:40 $
*** Release Testing Revision Information:
*** $Revision: 1.3 $
*** $Date: Sep 05 1996 09:56:42 $
*** Disclaimer Revision Information:
*** $Revision: 1.2 $
*** $Date: Mar 06 1996 10:49:56 $