IBM PS/2 53 486SLC2 (9553-0B7 AND 0BB) IBM PS/2 53LS 486SLC2
(9553-1BX AND 2BX)
IBM Announcement Letter Number 193-350 dated November 9, 1993
IBM US - Last Revised on November 9, 1993
Brief Description of Announcement, Charges, and Availability
IBM's premium PS/2 (R) product line is enhanced by the
addition of the following low-cost Micro Channel (R) systems:
o PS/2 53 486SLC2 (9553-0B7) -- 120MB model
o PS/2 53 486SLC2 (9553-0BB) -- 250MB model
o PS/2 53LS 486SLC2 (9553-1BX) -- Ethernet Thick and Twisted
o PS/2 53LS 486SLC2 (9553-2BX) -- Token Ring
Features of these models are:
o Fast processor speed with the 50/25MHz 486SLC2 microprocessor
o Internal memory cache controller with 16KB memory cache
o Medialess models for the Ethernet or token-ring environment
o Three total memory sockets with one 4MB 70ns single in-line
memory module (SIMM) located in socket one, leaving two sockets
available for expansion up to 16MB on the system board
o SVGA graphics that meet ISO 9241-3 requirements
o 120MB or 250MB IDE hard disk and controller (media models only)
o 1.44MB media sense diskette drive (media models only)
These products feature SurePath (TM) BIOS that serves as the
interface and ensures compatibility between hardware and the
operating system and applications.
The new models have a three-year, on-site warranty. An
optional one-year warranty is available via special bid.
Also announced is the IBM PS/2 53LS Medialess Upgrade Kit
(#9022, 82G1778) that enables the PS/2 53LS 486SLC2 models to be
upgraded with diskette and hard disk.
A power-saving utility will be available* for power-manageable
displays that conform to the Video Electronics Standards Association
(VESA) Display Power Management Signaling (DPMS) interface. The
utility helps save power by instructing the display to go into
various power-saving states after a period of user inactivity has
been detected.
Single
Unit
System Unit Price
PS/2 53 486LC2 (9553-0B7) $1,725
PS/2 53 486LC2 (9553-0BB) 1,925
PS/2 53LS 486LC2 (9553-1BX) 1,620
PS/2 53LS 486LC2 (9553-2BX) 1,980
Planned Availability Dates:
o November 9, 1993, for PS/2 53 486SLC2 and 53LS 486SLC2.
o November 23, 1993, for PS/2 53LS Medialess Upgrade Kit.
(R) Registered trademark of International Business Machines
Corporation.
(TM) Trademark of International Business Machines Corporation.
* For additional information, refer to the DESCRIPTION section.
IN BRIEF . . .
o Low-cost Micro Channel systems
o Improved performance with the 50/25MHz 486SLC2 microprocessor and
internal memory cache controller with 16KB memory cache
o Fast, high-resolution SVGA graphics -- 640 x 480 through 1024 x
768 resolution
o Supplier's Declaration
o Three memory sockets with one 4MB 70ns single in-line memory
module (SIMM) located in socket one -- leaving two sockets for
expansion
o 120MB or 250MB IDE hard disk and controller (Media models only)
o 1.44MB media sense diskette drive (media models only)
o DMA serial port; high-speed DMA parallel port; pointing device
port
o Select-a-Keyboard option
- IBM Enhanced Keyboard (101/102 key)
- Quiet (R) Keyboard (101/102 key)
o IBM Enhanced Mouse
o Medialess models for the Ethernet or token-ring environment
o Three-year, on-site warranty
o Two levels of passwords and key lock
o Vital Product Data (VPD)
o Three slots and three bays
o Medialess Upgrade Kit
o Operating system must be purchased separately.
Customer Letter Section
DESCRIPTION
These low-cost PS/2 premium systems provide the processor and
graphics performance required by many users. The 486SLC2 50/25MHz
processor provides performance equal to the 486SX 33MHz. The Micro
Channel architecture offers a fast, efficient and reliable data flow
with a large selection of optional adapters. The PS/2 53 and 53LS
486SLC2 with their optional features and compatible operating systems
and applications provide a solution for a wide range of applications.
Along with other systems of the PS/2 family, they can provide a total
stand-alone or network system solution.
The high degree of compatibility between the 53 486SLC2 and
other PS/2 devices protects PS/2 hardware and software investments.
An extensive list of Micro Channel options is supported. The system
may be upgraded with the addition of adapters and internal and
external I/O devices. The DOS and OS/2 operating systems and
compatible software are supported.
The PS/2 53 486SLC2 supports application development and
growth through expansion features. The standard system memory may be
expanded to 16MB on the system board. Available 16-bit Micro Channel
slots allow the addition of options for additional applications.
Available direct access storage devices (DASD) bays provide for the
addition of 3.5-inch DASD devices: one 3.5-inch hard disk device in
the 0B7 and 0BB models; one 3.5-inch diskette device and two 3.5-inch
hard disk devices in the 1BX and 2BX models with the 53LS Medialess
Upgrade Kit installed.
User productivity is significantly enhanced by many of the
features of the PS/2 53 486SLC2.
These new features are as follows:
o Powerful 486SLC2 processor operating at 50/25MHz for improved
computing performance an internal memory cache controller with
16KB memory cache
o SVGA graphics subsystems provide high refresh rates and
significant improvement in device driver performance
o Enhanced security and Vital Product Data
o Keyboard port and keyboard, pointing device port, video port,
serial port and parallel port.
NETWORK SUPPORT
The PS/2 53LS 486SLC2 (9553-1BX) supports Ethernet Version 2 and IEEE
802.3 (CSMA/CD) interfaces, and data transfers at 10Mbps via 10Base-T
(twisted-pair) or through the Attachment Unit Interface (AUI)
connection. Data transfers via 10Base2 (thin cable), 10Base5 (thick
cable), or a fiber optic cable can be accomplished through the AUI
connection and a user-provided external transceiver.
The PS/2 53LS 486SLC2 (9553-2BX) supports a 4Mbps or 16Mbps
token-ring local area network attached to an appropriate file server
supporting remote initial program load if an optional diskette or
fixed disk has not been installed.
POWER MANAGEABLE DISPLAY
Power-manageable displays that conform to the Video Electronics
Standards Association (VESA) Display Power Management Signaling
(DPMS) interface can use the DPMS-enabled BIOS utility package to
save power. The utility instructs power-manageable displays to go
into various power-saving states after a period of user inactivity
has been detected. DPMS puts power manageable displays into one of
three different states:
1. Standby: Minimum power savings but immediate return to ON. --
Default activated after 15 minutes.
2. Suspend: Medium power savings but medium return to ON. --
Default activated after 30 minutes.
3. Off: Maximum power savings but noticeable delay in return to ON.
-- Default activated after 60 minutes. Timeout defaults can be
set for from 1 to 99 minutes.
After December 1993, the DOS and Windows DPMS utility package
may be obtained from:
o IBM PC Company BBS at 919-517-0001
o OS/2 (R) BBS accessed via ADVANTIS
o CompuServ Information Service
The OS/2 version will be available in late first quarter 1994
from the same sources.
SUPPLIER'S DECLARATION
A Supplier's Declaration is available for this product. This
document contains detailed test results of this product against the
recognized National and International Standards/Guidelines on
Ergonomics, Emissions, Product Safety, Acoustics and Thermal. This
document addresses a number of standards including the ISO 9241 and
ANSI/HFS 100 Ergonomics Standards. This Declaration demonstrates
IBM's commitment to product excellence and is available through your
local IBM Office.
ADDITIONAL PRODUCT INFORMATION
MEMORY
All systems ship with one 4MB single in-line memory module (SIMM)
located in SIMM socket 1. The systems support up to 16MB of 70ns
memory on the system board in three SIMM sockets.
VIDEO
The video is provided via the SVGA chip set with 1MB of video random
access memory (DRAM) standard. It is compatible with VGA, EGA, CGA
and MCGA, and meets ISO 9241-3 requirements.
The SVGA graphics supports the following modes:
.-----------------------+---------------------+--------------.
| | Device Drivers | Monitor |
| | Support | Support |
|------------+----------+-----+--------+------+--------------|
| Graphics | Color/ | | | | Vertical |
| Modes | Pallet | DOS | Windows|OS/2 | (Hz) |
|------------+----------+-----+--------+------+--------------|
| 640 x 480 | 16/256K | Y(1)| Y | Y |60,72 |
| 640 x 480 | 256/256K | Y | Y |Y(2) |60,72 |
| 640 x 480 | 32K | - | - | - |60,72 |
| 640 x 480 | 64K | - | Y | - |60,72 |
| 640 x 480 | 16M | - | Y | - |60 |
| 800 x 600 | 16/256K | Y | Y |Y(3) |56,60,72 |
| 800 x 600 | 256/256K | Y | Y |Y(2) |56,60,72 |
| 800 x 600 | 32K | - | - | - |56 |
| 800 x 600 | 64K | - | Y | - |56,60 |
| 1024 x 768 | 16/256K | Y | Y |Y(2) |60,70,72,87(4)|
| 1024 x 768 | 256/256K | Y | Y |Y(1,2)|60,70,72,87(4)|
|------------+----------+-----+--------+------+--------------|
| Notes: |
| |
| 1. ISO certified with specific fonts, typeface, and |
| monitors |
| 2. Not supported by OS/2 1.3.x or 2.0 without Service |
| Pack |
| 3. Not supported by OS/2 2.0 with Service Pack or 2.1 |
| 4. Interlaced (43.5) |
| |
'------------------------------------------------------------'
ISO FONTS
DOS USERS: IBM DOS 5.02, or later, provides ISO font selection
during installation.
OS/2 USERS: Fonts that are ISO 9241 Part 3 compliant when used with
your system and the IBM 95xx displays are available in Helvetica,
Times Roman, and Courier. All of the fonts in the package are ISO
9241 Part 3 compliant on all 95xx monitors in 640 x 480 mode, and on
the 9517 monitor in 1024 x 768 mode. The remaining 95xx monitors
meet ISO compliance in 1024 x 768 mode with the following fonts and
type faces:
o Helvetica ISO 12, 14, 18, 24
o Times Roman ISO 24
o Courier 12
o System Proportional 12
o VIO Window Font: 12 x 22, 12 x 30
The fonts may be obtained from:
o IBM PC Company BBS -- 919-517-0001
o OS/2 BBS accessed via ADVANTIS
o CompuServ Information Service
The fonts are then installed with the OS/2 Font Palette.
SELECT-A-KEYBOARD
This system offers Select-a-Keyboard that allows a customer to select
one of the following keyboards at time of purchase. The total number
of systems ordered must equal the total number of keyboards ordered.
If a keyboard is not specified, the default will be the U.S. English
Enhanced Keyboard, cable and enhanced mouse (71G5791).
The keyboards with the TrackPoint II (TM) will be available
via special bid after December 1993, for an additional charge.
IBM ENHANCED KEYBOARD (101/102 KEY): Buckling spring technology
gives this keyboard an extraordinary positive-tactile feedback. The
curved profile with user-adjustable angle is ideal for comfortable
use in all work environments.
IBM QUIET KEYBOARD (101/102 KEY): Rubber dome technology gives this
keyboard a distinct feel with reduced audible response. The quiet,
crisp touch with tactile feedback is ideal for noise-sensitive work
settings.
The following keyboards are available via special bid.
o IBM Enhanced Keyboard (Latin American Spanish 102 key)
o IBM Host Connected Keyboard (US English 122 key)
o IBM Enhanced Keyboard with TrackPoint II (101/102 key)
The IBM Enhanced Keyboard with TrackPoint II features a
built-in pointing device that eliminates the requirement for a
mouse. However, an optional mouse may be attached to the
keyboard.
o IBM Quiet Touch Keyboard with TrackPoint II (84/85 key)
This rubber dome technology keyboard includes the
TrackPoint II pointing device -- in a space saver format. This
keyboard gives a distinct feel with reduced audible response.
The extremely quiet, crisp touch with tactile feedback is ideal
for noise sensitive work settings with limited space. A Numeric
Key Pad option is available for customers who perform
numeric-intensive operations. An optional mouse may also be
attached to the keyboard.
PRODUCT POSITIONING
The PS/2 53 and 53LS 486SLC2 are low-cost Micro Channel systems
designed for computing environments that require a high level of
processor performance, high-resolution graphics, versatility,
configuration flexibility including a local area network environment
via Ethernet or token ring, investment protection, quality
workmanship and security.
The PS/2 53 486SLC2 models are positioned as a lower-cost
premium entry Micro Channel system that is suitable for small, medium
and large companies. The system is targeted to multiple marketing
segments including business desktop, training, education, public
access and merchandising.
PUBLICATIONS
The following publications and diskettes are shipped with the
product. Additional copies are available immediately.
ORDER PART
TITLE NUMBER NUMBER
9553-0B7 and 0BB:
53 486SLC2 System Library
with booklets: S71G-5957 71G5957
- Setup
- User's Handbook
- Solving Problems
- Installing Options
53 486SLC2 Reference and
Diagnostics Diskettes S71G-5992 71G5992
53 486SLC2 SVGA Device
Driver Diskettes S71G-6792 71G6792
9553-1BX and 2BX:
53LS 486SLC2 System Library
with booklets: S71G-5991 71G5991
- Setup
- User's Handbook
The System Library Subscription Service (SLSS) is available.
The following documentation may be ordered:
ORDER PART
TITLE NUMBER NUMBER
53LS LAN Administrator
Library with booklets: S82G-3751 82G3751
- LAN Reference
- Solving Problems
- Installing Options
53LS LAN
Administrator Diskettes: S82G-3752 82G3752
- LAN Administrator Diskette
- Reference and Diagnostic Diskettes
- SVGA Device Driver Diskettes
- Token-Ring Diskette
- Ethernet Diskette
53 486SLC2
Hardware Maintenance
Manual Supplement S71G-6781 71G6781
ORDER PART
TITLE NUMBER NUMBER
53 486SLC2 Technical
Reference S82G-3753 82G3753
Common Interfaces S84F-9809 84F9809
Update 09/91 S04G-3281 04G3281
Update 06/92 S10G-6466 10G6466
Update 03/93 S42G-2447 42G2447
Video Subsystems S42G-2193 42G2193
Architectures S84F-9808 84F9808
Update 09/91 S85F-1678 85F1678
Update 10/92 S10G-6466 10G6466
PS/2 and Personal
Computer BIOS
Technical Reference S04G-3283 04G3283
Update 10/92 S10G-6467 10G6467
NOTE: Contact your IBM representative for current prices.
The System Library Subscription Service (SLSS) is available.
DISPLAYABLE SOFTCOPY PUBLICATIONS: IBM PS/2 53 and 53LS 486SLC2
System Library are offered in displayable softcopy form. These
displayable manuals can be used with the BookManager (R) Read
licensed programs in any of the supported environments. Terms and
conditions for use of the machine-readable files are shipped with the
files.
SOURCE FILE PUBLICATIONS: IBM PS/2 53 and 53LS 486SLC2 System
Library is offered as a no-charge feature. These files can be used
with the BookMaster (R) and DCF licensed programs to create
unmodified printed copies of the manuals. The source files can also
be used with the BookManager Build licensed program to create
unmodified displayable softcopy manuals. Terms and conditions for
use of the machine-readable files are shipped with the files.
EDUCATION SUPPORT
A description of these self-study and classroom courses is
contained in the SKILL DYNAMICS (TM) CATALOG OF IBM EDUCATION
(G320-1244). Call IBM Direct -- Education at 800-IBM-TEACh
(426-8322) for schedules and enrollments.
TECHNICAL INFORMATION
SPECIFIED OPERATING ENVIRONMENT
PHYSICAL SPECIFICATIONS:
Processor 486SLC2
Speed (MHz) 50/25
Internal Memory
Cache 16KB
Memory (70ns) 4MB
Max Memory
(70ns) 16MB
Hard Disk 120MB (Model 0B7)
Hard Disk 250MB (Model 0BB)
Diskette Drive 1.44MB Media Sense
(Models 0B7 and 0BB only)
Adapter Card Adapter/A for Ethernet Twisted Pair
(Model 1BX)
Adapter Card Token-Ring Network 16/4 Adapter/A
(Model 2BX)
Hard Disk Characteristics:
Formatted capacity* 125MB** 251MB**
Average seek time 14ms 14ms
Data transfer rate 8.3MB/sec 8.3MB/sec
Average latency 8.3ms 8.3ms
Sector interleave 1:1 1:1
Interface IDE IDE
* The total user-accessible capacity may vary slightly based on
operating environments.
** MB = Million Bytes.
The PS/2 53 486SLC2 and 53LS 486SLC2 may only be used in the
horizontal orientation and not the vertical orientation.
The physical specifications of the PS/2 53 486SLC2 are as
follows:
SIZE:
o Width: 384.0 mm (15.1 inches)
o Depth: 406.4 mm (16.0 inches)
o Height: 103.5 mm ( 4.07 inches)
WEIGHT:
o Minimum Configuration: 9.1 kg (20.0 lbs)
o Maximum Configuration: 10.5 kg (23.0 lbs)
CABLES:
o Power Cable: 1.8 m (6 ft.)
o Keyboard Cables:
- IBM Enhanced Keyboard 2.5 m (7.5 ft.)
- IBM Quiet Keyboard 2.5 m (7.5 ft.)
AIR TEMPERATURE:
o System On: 10.0 (degs) to 35.0 (degs) C (50 (degs) to 95 (degs)
F)
at 0 to 2,133 m (0 to 7000 ft.)
o System Off: -40.0 (degs) to 60.0 (degs) C (-40 (degs) to 140
(degs) F)
MAXIMUM ALTITUDE:
o 2133.6 m (7000 ft.)
HUMIDITY:
o System On: 8% to 80%
o System Off: 5% to 100%
HEAT OUTPUT:
o 156 BTU/Hr (41 watts -- minimum configuration
as shipped)
o 528 BTU/Hr (139 watts -- maximum configuration)
ELECTRICAL:
o Power Supply: 90 watt
- Input Range: Dual voltage controlled via a manual switch
- Low Range: 90 (min) -- 137 (max) V AC
- High Range: 180 (min) -- 265 (max) V AC
- Input Frequency: 50 +/- 3 Hz / 60 +/- 3 Hz
o Maximum Current Draw:
- Low Range: 3.5 A
- High Range: 1.75 A
o Input in Kilovolt-Ampere (kVaA):
- Minimum Configuration: 0.06 kVa (as shipped from IBM)
- Maximum Configuration: 0.2 kVa
MEDICAL ENVIRONMENT: The systems will not exceed the current leakage
requirements established by the National Fire Protection Code NFPA99
for data processing use in hospital environments.
The current leakage of the system will not exceed 500
microamps.
Consult local ordinances, the National Fire Protection and UL
codes for specific details on use in a hospital environment.
ACOUSTICAL READINGS: The declared noise emissions (idle mode) in
accordance with ISO 9296: LWAd = 5.1 bels.
The noise emission level stated is the declared (upper limit)
A-weighted sound power level, in bels, for a random sample of
machines, typically configured, and operating in idle mode; that is,
powered on, but no DASD read/write or other I/O activity. All
measurements are made in accordance with ANSI S12.10 and reported in
conformance with ISO 9296.
EQUIPMENT APPROVALS:
o FCC -- Certified to comply with Part 15 of the FCC Rules (class
B)
o UL -- UL 1950
o CSA -- CSA22.2 No. 950
MACHINE REQUIREMENTS: The system requires an analog display (6317,
8504, 8507, 8512, 8513, 8514, 8515, 8516, 8518, 9521, 9527 or
equivalent).
PROGRAMMING REQUIREMENTS: An operating system, such as OS/2 1.30.1,
or later, or DOS 5.0, or later.
For medialess models: a network program that provides remote
program support, such as OS/2 Local Area Network Server 2.0 or
NetWare (3) Versions 2.2 or 3.11 (pending Novell Certification).
(3) Registered trademark of Novell, Inc.
COMPATIBILITY: Refer to the 9553 Sales Manual pages or contact your
IBM representative for a complete list of supported features and
options and compatible IBM and vendor software. The Sales Manual is
updated periodically.
The system contains licensed system programs, which include
SurePath BIOS, set configuration and features, test, copy an option
diskette, backup/restore and update system program. These licensed
system programs are provided on the 53 486SLC2 Reference and
Diagnostic Diskettes shipped with the system, models 9553-0B7 and
9553-0BB, or 53LS 486SLC2 LAN Administrator Diskette Package, models
9553-1BX and 9553-2BX, and are stored on the host. The LAN
Administrator Package loads SurePath BIOS and system programs from
the host into system memory. SurePath BIOS provides the hardware
instructions and interfaces designed to support the standard features
of the system and to maintain compatibility with many software
programs currently operating under DOS and OS/2 on the Personal
Computer XT (TM), Personal Computer AT (R) and the Personal System/2
(R) family.
Due to the high level of integration and increased system
board memory capacity, features such as the PS/2 Micro Channel memory
adapter options are not supported.
LIMITATIONS: The system may only be installed in the horizontal
position. The total number of adapters is limited by the average of
1.6 amps per slot.
The systems support only 2MB, 4MB and 8MB 70ns single in-line
memory modules (SIMM).
With 24-bit addressing, the maximum addressable memory space
is 16MB. The system reserves 128KB of memory when SurePath BIOS/POST
is copied to RAM for execution in systems with less than 16MB of
system board memory. The customer will have 15.914MB (15936KB)
available when 16MB of memory is installed.
The licensed system programs include SurePath BIOS, set
configuration and features, copy an option diskette, test,
backup/restore, and update system program. The licensed system
programs are provided on the PS/2 53 486SLC2 Reference and Diagnostic
Diskettes. High performance SurePath BIOS uses 128KB of system
memory.
Display adapter cards that use the Auxiliary Video Extension,
when installed in a system, require installation in slot 1 and
attachment of a display to the system video connector during
configuration of the system.
SCSI devices may only be external and require a SCSI adapter.
The system requires ABIOS from Reference Diskette Version 1.1,
or later, to run OS/2.
The Enhanced 2.88MB Diskette Drive's (#1272, 6451272)
electronic diskette eject button feature is supported. The
software-controlled diskette eject feature and the ability to lock a
diskette into or out of the drive are not supported.
The following optional features are not supported:
FEATURE PART
NUMBER NUMBER
IBM PS/2 MMC Adapter 1436 95F1436
M-Motion Video Adapter/A 1991 95F1091
IBM PS/2 Internal Tape
Backup Unit 5279 30F5279
USER GROUP REQUIREMENTS: This announcement satisfies, or partially
satisfies, requirements from one or more of the worldwide user group
communities, which include Australasian SHARE GUIDE (ASG), COMMON,
COMMON EUROPE, GUIDE, European G.U.I.D.E., Japan GUIDE SHARE (JGS),
Latin American GUIDE (LAG), SHARE EUROPE and SHARE.
PLANNING INFORMATION
CUSTOMER RESPONSIBILITIES: The 9553 product is designated as
customer setup; instructions are supplied with the unit. Customers
are responsible for providing the local area network and server
required by the IBM PS/2 53LS 486SLC2, 9553-1BX or 2BX.
CABLE ORDERS:
9553-0B7 AND 0BB: There are no cabling requirements, other than for
system power, keyboard, mouse, and display connections. A power
cable is provided with the system unit. The keyboard with cable and
mouse with cable are provided in the keyboard carton. Instructions
are provided as part of the initial setup (system library).
9553-1BX AND 2BX: Customers are responsible for planning and
installing the cabling required for the local area network connection
between the IBM PS/2 53LS 486SLC2 and the server. Power cable is
provided with the system unit, the keyboard, keyboard cable, and
mouse with cable is provided in the keyboard carton, and the
instructions are provided as part of the initial setup.
INSTALLABILITY: Installation, including unpacking, setup and
powering on the system, is the customer's responsibility. Additional
time is required to install other features, operating systems and
applications.
HELPWARE (R) SUPPORT:
o PS/2 HelpCenter (R)
The customer can ask any questions by calling the
HelpCenter at 800-PS2-2227 (772-2227). An IBM representative
will work with the customer to answer any questions, providing
references to support offerings, education and any other
solutions necessary to ensure customer satisfaction.
o 30-Day Money Back Guarantee
As with all PS/2 products, IBM has high confidence in the
capability of the product to meet end user's needs. Therefore,
this product is eligible under the 30-day money back guarantee
program. The preinstalled system may be returned to the place of
purchase, for any reason, within 30 days. The returned system
must include all components, and must be returned following
procedures in the PC Co. #92-147 announcement letter, or contact
your IBM representative or IBM Authorized Remarketer.
PROGRAM SERVICES:
o Technical Support:
Technical coordinators and IBM representatives have access
to a RETAIN (TM) file via IBMLink (TM). The RETAIN file provides
product defect information such as the description of a defect,
the severity of the defect and the current status relative to
resolution.
ISO FONTS: Refer to the DESCRIPTION section.
CUSTOMER RESPONSIBILITIES: Customers are expected to perform problem
determination procedures and to seek assistance when required. End
users who have access to technical coordinators and registered
technical advisors are expected to obtain assistance from those
sources before contacting IBM with a problem. Customers are expected
to furnish additional data when requested to do so by IBM. Customers
are also responsible for installing corrective service diskettes
using procedures supplied by IBM.
SSA RESPONSIBILITIES: Maintenance support representatives working in
support centers will do the following:
o Determine whether the problem is hardware or software
o Determine whether the software problem is technical usage or
suspected defect
o Identify which software is causing the problem
o Work with the Change Team Interface
o Assist the end user in applying corrective service.
PACKAGING:
BOXES
PS/2 9553-0B7 and 0BB
System Unit Box
System Unit
System Library
9553 Reference and Diagnostic Diskettes
SVGA Device Driver Diskettes
Power cable 1
Keyboard Box (customer selectable)*
Keyboard and cable
Mouse 1
BOXES
PS/2 9553-1BX and 2BX
System Unit Box
System Unit
System Library
Power cable 1
Keyboard Box (customer selectable)*
Keyboard and cable
Mouse
53LS Upgrade Kit
Option Box 1
* This system offers Select-a-Keyboard which allows customers to
select one of the following keyboards at time of purchase:
IBM Enhanced Keyboard and Mouse (#9103, 71G5791)
IBM Quiet Keyboard and Mouse (#9108, 71G5794)
The total number of systems ordered must equal total number of
keyboards ordered. If a keyboard is not specified, when ordering
one of the above systems, the default will be the Enhanced
Keyboard and Mouse. The keyboards with the TrackPoint II will be
available via special bid after December 1993, for an additional
charge.
ACCESSORIES AND/OR SUPPLIES:
FOR END USERS: Lexmark International, Inc. manufactures and markets
IBM supplies. Supplies can be purchased from Lexmark Authorized
Supplies Dealers or directly from Lexmark.
Mail orders may be sent to:
Lexmark Telemarketing Center
1221 Alverser Drive
Midlothian, VA 23113
Fax orders may be sent to:
800-522-3422
For information about products or services, call Lexmark at
800-358-5835.
FOR REMARKETERS: Mail orders may be sent to:
Lexmark International, Inc.
Lexmark Order Management Center
P.O. Box 11427
Lexington, KY 40575-1427
Fax orders may be sent to:
800-232-9539
Supplies can be purchased from Lexmark International by calling:
800-292-5885
SECURITY, AUDITABILITY AND CONTROL
The following enhanced security functions are standard in
these systems except where noted:
o Cable down capability
o Lockable covers
o Power-On Password
o Keyboard Password via OS/2 or DOS application
o Privileged Access Password
o Secured Initial Program Load (selectable boot) source
o Secured Setup configuration
o Software system identification Vital Product Data (VPD) enabled
- Unique ID (Model/Submodel)
- Type/Model/Serial Number
- System board serial number
- Manufacturing ID
- System board FRU number
- System board part number
o Secured removable media via optional Enhanced 2.88MB Diskette
Drive
User management is responsible for evaluation, selection and
implementation of security features, administrative procedures and
appropriate controls in application systems and communications
facilities.
TERMS AND CONDITIONS
VOLUME DISCOUNT: Volume purchasing is not available under the Volume
Discounts section of the IBM Customer Agreement (ICA).
IBM CREDIT CORPORATION FINANCING: Term leases and installment
payment plans are available for commercial and state and local
government customers.
CUSTOMER FULFILLMENT OPTION APPLIES: Yes.
WARRANTY PERIOD:
o System hardware
- Three years.
- An optional one-year warranty is available via special bid.
o Optional Features -- One year minimum, or the remaining warranty
of the system in which the feature is installed.
o Media -- Three months.
o IBM Programs -- Three months.
LICENSING: IBM programs included with the IBM PS/2 53 and 53LS are
licensed under the terms and conditions of the IBM Program License
Agreement and System Program License Agreement. A copy of this
document ships with the systems.
WARRANTY SERVICE: IBM On-Site Repair (IOR).
ALTERNATIVE SERVICE: A service charge for the support of non-IBM
products installed in a premium system on warranty may be charged.
Refer to the CHARGES section for prices.
MAINTENANCE SERVICE: IOR. The following level of post-warranty
service is available:
o 7 days per week, 24 hours per day, 4-hour average response.
IBM HOURLY SERVICE RATE CLASSIFICATION: One. IBM Warranty Service,
Maintenance Service or IBM Hourly Service may be obtained by calling
800-IBM-SERV (426-7278). IBM Hourly Service is available at the
applicable rate and terms, including element exchange price, if
applicable.
VOLUME MAINTENANCE OPTION: The announced products are eligible
machines for the Volume Maintenance Option* of the ICA.
MID-RANGE SYSTEM OPTION: The announced products are eligible
machines for the Mid-Range System Option* of the ICA.
ELIGIBLE DISCOUNT
TYPES THREE-YEAR FIVE-YEAR
9553 17% 22%
CORPORATE SERVICE OPTION: The announced products are eligible
machines for the Corporate Service Option* of the ICA.
DISCOUNT
THREE-YEAR FIVE-YEAR
Network 25% 30%
System 17% 22%
EXTENDED MAINTENANCE OPTION: The announced product is an eligible
machine under the Extended Maintenance Option* under the ICA.
CENTRAL FACILITY MAINTENANCE SERVICE OPTION: The announced product
is an eligible machine for the Central Facility Maintenance Service
Option of the ICA.
The minimum number of machines required to be at the central
facility before requesting maintenance service is six machines. The
Additional Maintenance Charge Factor is currently 0.5 hours. The
terms and conditions are stated in the Attachment for Central
Facility Maintenance Service Option.
* A revised exhibit will be available at a later date.
PRODUCT AVAILABILITY STATUS: New product available.
CUSTOMER SETUP: Yes.
IBM EDUCATION ORDER CENTER: This product is available for ordering
through the IBM Education Order Center. Note that availability
through the Education Order Center may not coincide with the product
availability dates noted in other sections of this document.
The IBM Education Order Center is the order processing
location for selected Personal Computers and related
hardware/software for eligible education end users. Eligible end
users are defined as faculty and staff members of qualified
kindergarten through twelfth grade educational institutions and
students, faculty and staff members of higher educational
institutions which have an Education Product Coordinator.
NATIONAL EDUCATION PRICE (NEP): A National Education Price is
available.
CHARGES
PRODUCT CHARGES
MODEL/ SINGLE
MACHINE FEATURE PART UNIT
DESCRIPTION TYPE NUMBER NUMBER PRICE*
System Unit 9553 0B7 95530B7 $1,725
System Unit 9553 0BB 95530BB 1,925
System Unit 9553 1BX 95531BX 1,620
System Unit 9553 2BX 95532BX 1,980
Medialess
Upgrade Kit 9022 82G1778 35
The System Library ships with the system.
ALTERNATIVE AND MAINTENANCE SERVICE CHARGES
ALTERNATIVE SERVICE CHARGES:
NON-IBM
SERVICE SUPPORT
CHARGE
$40
ANNUAL MINIMUM MAINTENANCE CHARGES:
IBM CENTRAL FACILITY
ON-SITE MAINTENANCE
MACHINE REPAIR SERVICE
TYPE MODEL (IOR) (CFMS)
9553 0B7 $199 $189
9553 0BB 199 189
9553 1BX 199 189
9553 2BX 199 189
* The single unit price reflects the purchase price for a single
unit acquired from IBM, and is subject to change without notice.
This price is for information purposes only, and shall not limit
in any way the remarketers' ability to set their own prices for
IBM products.