AST RESEARCH, INC.      INFORMATIONAL BULLETIN # 0007       06-14-96 
 
 
 
TITLE: Support Of Non-Certified NOS, Manhattan
 
 
SUMMARY 
 
   The Manhattan S/6200 server is certified to operate with Microsoft
   Windows NT server, version 3.51 or later, and Novell NetWare,
   version 3.12 and 4.1 or later.  AST will not provide support for 
   non-certified Network Operating Systems (NOS).  Customers who are
   attempting to use a non-certified NOS on the Manhattan S/6200 server
   should be instructed to return the system to their reseller.

   This issue applies to the following system: 501832. 
 
 
NOTES 
 
   AST SUPPORT STATEMENT
 
   In order to provide the best possible server solution, AST has 
   chosen to focus its design, test, and certification efforts on the 
   two predominant Network Operating Systems.  AST has certified the 
   Manhattan S/6200 for the Microsoft NT Server and Novell NetWare 
   operating environments.

   All sales materials, collateral, manuals, and training materials 
   indicate that AST will only certify the Manhattan S/6200 for use 
   with Microsoft NT Server and Novell NetWare.

   AST will not provide support of other non-certified operating 
   systems for the Manhattan S/6200 server.  AST will not provide 
   drivers, documentation, or telephone-based operating system support
   to customers choosing to use non-certified operating systems on 
   these products.  Non-certified operating systems include, but are 
   not limited to, SCO UNIX, IBM OS/2, SunSoft Solaris, Banyan Vines,
   DEC Pathworks, and NextStep.

   Customers should be strongly cautioned against using the Manhattan 
   S/6200 with a non-certified (NOS) Network Operating System.  While
   AST will provide assistance with hardware troubleshooting, no 
   support or problem resolution will be provided for a non-certified 
   NOS.  Customers should be instructed to return the product to the 
   reseller. 


TAN N/A

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