Last Revised
AST RESEARCH, INC.        TECHNICAL BULLETIN # 1793          01/20/98 
 
 
 
TITLE:  Intercast and Logitech Remote Control
 
 
ISSUE 
 
   Customers upgrading their Intel Intercast software to a version 
   downloadable through Intel's website, have found that they have 
   lost the ability to change channels in the television window, 
   when using the Logitech Remote Control bundled with the system.
   
   This bulletin applies to the following Advantage! systems:
   
   503084-001 Advantage! 9312
   503118-001 Advantage! 9317    

 
BACKGROUND 
 
   These systems are sold bundled with the Intel Intercast Viewer, 
   version 1.2 or build 1.2.2.139. The version currently offered by 
   Intel at their website, http://www.intel.com/intercast is version 
   1.6 or build 1.6.0.12. This version does not support the Logitech 
   Remote Control.    

 
ACTION 
 
   There is no workaround for this issue. Customers who wish to 
   regain the use of their remote control in the Intercast TV window 
   will need to uninstall this version of Intercast (Start->  
   Programs->Intel Intercast Viewer->Uninstall Intercast Viewer) and 
   reinstall the OEM version that was bundled with the system.    

 
NOTES 
 
   This document does NOT apply to the following system:
   
   503284-001 Advantage! 9414    

 
TAN 000217DP 
 
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